Operations Expert Witnesses
Operations expert witnesses and consultants listed here may be able to form expert opinions, draft expert witness reports, provide expert witness testimony at deposition and/or trial as or serve as consulting (non-testifying) experts on operations. The operations expert witness listings on this page are typically from fields/areas of expertise such as: Aviation & Aerospace, Business Operations, Business Valuation, Emergency Medicine, Employment, Energy, Engineering, Financial, Hotel & Restaurant, Human Factors, Human Resources, Information Technology, Insurance, Manufacturing, and Mechanical Engineering.
Gary R. Coburn
Restaurant Concept Innovations
San Juan Capistrano, California
Hotel & Restaurant, Slip Trip & Fall
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Slip Trip & Fall, OSHA, burns, choking, food safety, dram shop, alcohol, negligent security, employee safety, commercial kitchen, customer injuries, ADA, management, franchise, ownership, permitting, training, investing, accounting, premises liability
Award-winning restaurant executive. Helped create, open, run, and advise hundreds of full-service restaurants, limited-service, quick-service, bars and nightclubs. Additional expertise in restaurant franchising and commercial kitchen design/build from remodels to ground up including conceptual development, viability, and business interruption.
Over 40 years in the restaurant industry as owner, operator, franchisor, consultant, President, Chief Operating Officer, and General Manager of numerous restaurant and food service establishments. Experienced restaurant investor and developer.
Active restaurant owner with consulting business developing restaurant concepts and turning around existing establishments.
Concepts worked on include: Joe's Crab Shack, Cask ‘n Cleaver, Lord Charlie’s, El Gato Gordo, Pizza Pronto, Safari Bar Restaurant, Shark Club, Bull Dog Grill, Stronghouse, Pangea, The Ballroom, Juarez Grill, Dickerson’s Club 29, Yucatan Liquor Stand, Zepp’s Atomic Tex Mex, Cab...
Dennis Gemberling
Perry Group International
San Francisco, California
Hotel & Restaurant, Real Estate
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Hospitality Industry, Management, Operations, Maintenance, Upkeep, Safety, Security, Employment, Wages, Harassment, Discrimination, Income and Economic Impact, Business Interruption Issues, Alcohol Service Handling, Food Safety, Construction, Equipment, Standard of Care, Customs and Trade Practices
– Over 35 years experience managing, operating and consulting on full-service, limited-service, extended-stay, all-suite, branded and franchised, condo and timeshare hotels and resorts, casual, fine-dining and quick-service restaurants, bars and nightclubs, catering and special event facilities, casinos, and mixed-use real estate. Held prior positions for different owners, operators and chains as Senior Vice President, General Manager, Director of Food & Beverage and Restaurant Unit Manager.
– Retained over 400 projects including brands, franchises and independents across the United States, Mexico and Canada.
- Earned Certificates in Hotel Real Estate Investments and Asset Management from Cornell University and Receiverships Administration, Procedures, and Law from Loyola Law School
– Member of Foodservice Consultants Society International, Forensic Expert Witness Association, and Turnaround Management Association.
- Over 10 years as A.M. Best’s “Recommended Expert Services Prov...
Zal Phiroz, PhD
Supply Chain, Q/A, Manufacturing, Project Testing
Harvard University, University of California
San Diego, California
Products Liability, Manufacturing
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Business Operations, Personal Injury, Purchasing, Manufacturing, Product Safety, Product Liability, Product Design, Quality Control, Distribution, Logistics, Safety Testing, Product Recall, Procurement, Packaging, Operations, Labeling, Industry Standards, Best Practices, Warehouse, Inventory
Dr. Zal Phiroz (PhD) is a supply chain specialist, with faculty appointments Harvard University, industry experience at P&G, and an established background as an expert witness on complex supply chain related cases (including experience at deposition, trial, mediation, arbitration).
Having honed his expertise as a practitioner through senior appointments at Proctor & Gamble (NYSE:PG) and TELUS (NYSE:T), Dr. Phiroz has a background in analyzing complex supply chains involving product recalls, product liability, quality assurance, distribution vulnerabilities and manufacturing shortcomings.
In addition to a faculty appointment at Harvard University, Dr. Phiroz holds faculty appointments at University of California, San Deigo, and Michigan State University - all focused on Supply Chain Analytics and Operations at the retail, warehouse, wholesaler level; liability as a result of supplier / manufacturing / warehouse / distribution shortcomings, 3PL and consumer behavior. In 2023 he w...
ross S sagun, ATP
40+ years as an airline pilot and safety expert
Sagun Aviation Consulting
Benicia, California
Aviation & Aerospace, Human Factors
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Decision Making, Airline Operations, General Aviation, Training, FAR’s, Incident Investigation, Operations, Compliance, Pilot Error, Crew Performance, Pilot Fatigue, Crew Resource Management (CRM), Situational Awareness, Turbulence Injuries, Passenger Disruptions, Navigation and Communications
Highly experienced recently retired airline pilot and aviation safety representative with more than 50 years of flight experience and approximately 30,000 domestic and international flight hours in both major airline and general aviation aircraft
Former air traffic controller, international air safety representative involved in aviation rulemaking, flight instructor, general aviation aircraft owner and operator
FAA licensed pilot since 1972
Experienced major-airline captain for 28 years, 19 years as captain in widebody aircraft
Areas of expertise include Federal Air Regulations (FAR) Part 121 airline and air traffic control operational safety issues, flight operations, standard operating procedures, regulatory and flight operations manual compliance, crew performance and coordination, cockpit-related human factors issues, crew resource management, turbulence injuries, procedural compliance, aircraft limitations, navigation and communications procedures, and best practices
Extensiv...
Laura A. Dambier
Life Insurance Expert - Policies, Agents, Claims
Insurance Capital Consulting LLC
Avon, Connecticut
Insurance, Business Operations
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Life insurance, annuities, agent licensing, appointment, commissions, terminations, contracting, regulatory requirements, operations, customer service, call centers, home office administration processes, technology, compliance, file review, death claims, unclaimed property, policyholder services
Laura A. Dambier
Accomplished retired senior executive with more than 20 years of experience leading life insurance operations across the life cycle of a policy from life insurance and annuity agent/broker/distribution sales authorization to the sales process, compensation, customer service and claims. Areas of expertise include but are not limited to life insurance and annuity agent licensing, appointments, terminations, commissions, contracting, technology, customer service, call center and claims. Please see Insurance Capital Consulting LLC below for further detail.
Insurance Capital Consulting LLC
Led by Laura A. Dambier, Insurance Capital Consulting, LLC offers expert consulting and expert witness services related to many aspects of the life insurance industry. Areas of expertise include home office operations; agent, broker and producer licensing, appointment, supervision and termination; policyholder service including premium billing, beneficiary designations and ownership c...
Mark J. Lerner
Global Leader: Business Valuation, M&A, Faculty
Morgen Evan Advisory Services, Ltd.
Miami, Florida
Business Valuation, Financial
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Business, Operations, Management, Strategy, Assets, Negotiations, Analysis, International, Japan, China, Korea, Europe, Mergers, Acquisitions, M&A, UK, FX, Board, Global, Marketing
Mr. Lerner is a highly seasoned business executive with an intense focus on Business Valuation, all driven by significant experience and accomplishments in Mergers and Acquisitions, business strategy, and international business expansion.
Mr. Lerner honed his experience in business valuation through a lengthy and intense career in Mergers and Acquisitions. His career in M&A started at Merrill Lynch where he rose to Vice President, continued at Chase Manhattan Bank where he was a Managing Director at age 32, and then at Morgen Evan Advisory - the firm he founded. He has also served as the Chairman of Oaklins International, a global association of M&A firms, as well as a Board member of M&A Worldwide, another global M&A network.
With more than 200 M&A transactions managed, Mr. Lerner has valued a wide range of companies from private to public, US based to foreign based, and across an extensive array of industries. Mr. Lerner has negotiated business valuations with some of the to...
Sean A Ahrens, M.A, CPP, CSC, FSyl, BSCP
Premise Liability, Security and Workplace Violence
Ahrens Security, LLC
Chicago, Illinois
Security, Premises Liability
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Premises liability, workplace violence, armed assailant "active shooter", training, operations, alarm, surveillance, access control, intrusion detection, locking, crime prevention through environmental design (CPTED), lighting, apartments, hospitality, parking, commercial, retail
Mr. Sean A. Ahrens is a well-known security/resilience leader who has been providing security consulting for over 22+ years. He has been instrumental in the assessment/analysis, design, implementation of security programs for a wide array of commercial, hospitality businesses and a myriad of other entities. He is well versed in best practices and has documented thousands of vulnerabilities to organizational assets.
He has deposition and case experience, and leverages visualizations and data to make powerful impressions regarding foreseeability.
He holds a number of certifications. He is a former Crisis Prevention Instructor, Board Certified in security management as a Certified Protection Professional (CPP), a Board Member with the International Association of Professional Security Consultants and holds their Certified Security Consultant (CSC) designation. He is also a Fellow with the Security Institute and former Building Certified Security Professional.
**He has conducted hu...
Andrew Shedlin, Esq., SCSM, SCLS, CRX
The Andrew Shedlin Companies, Inc.
Kildeer, Illinois
Real Estate
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Retail, Shopping Centers, Landlord/Tenant disputes, Management, Leasing, Lease Interpretation, Shopping Center Development, Redevelopment, Operations, Safety and Security, Repair and Replacement, Interpretation of Leases, Leasing of Shopping Centers, Leasing of Airports, Mitigation of Damages
Formerly Exec. VP of major shopping center developer (20 million sf); Consultant and attorney for more than 30 international, national, regional and local retailers and 8 institutional and other shopping center developers; worked nationally as a successful expert witness in more than 30 cases in state and federal courts (more than 12 states); acknowledged expert in shopping center custom and practice; worked as a landlord, tenant, consultant, attorney; taught at ICSC School for Professional Development; University of Shopping Centers; Columbia University Business School and Georgetown University Law School Advanced Leasing Institute; have negotiated more than 15,000 letters of intent, leases and occupancy agreements; active ICSC member; received ICSC Distinguished Service Award; developed and redeveloped millions of sf of shopping centers; author of publications on shopping center leasing; recent cases have included: mitigation of damages; class action; rent disputes; additional r...
Christopher R. Lanni, CPP, AMS, CMCA
Secure Residential Services LLC
Hudson, Massachusetts
Security, Real Estate
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Condominiums, Technology, Residential, Apartments, Assessments, Safety, Homeowner Associations, Premise Liability, Risk Management, Cooperatives, Policy/Procedure, Operations
Christopher R. Lanni is a seasoned security management and risk advisor with over 30 years of experience. During the past 20 years, he has focused on assessing and identifying security risks, developing and implementing security-related programs, and assessing the use and deployment of related technologies to address those risks in residential communities and property management.
Mr. Lanni is the President and Founder of Secure Residential Services, LLC, an independent consulting firm. He has been affiliated with Barkan Management for 20 years during which time he has served as the Director of Security and Resident Services at Harbor Towers in Boston and the Towers of Chestnut Hill in Newton, MA. Mr. Lanni is currently serving as Barkan’s internal Security & Risk Advisor providing services to a portfolio of over 150 properties and numerous projects under development.
Mr. Lanni obtained his Bachelor of Science Degree in Criminal Justice from Northeastern University with a concen...
Philip Isaak, PE, P.Eng., DCDC, RCDD, SMIEEE
Isaak Technologies, Inc.
Victoria, Minnesota
Information Technology, Telecommunications
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Cloud Computing, Computer, Construction Claims, Contracts, Data Center, Engineering, Fiber Optic, Forensic Engineering, Internet, Intellectual Property, Life Safety, Network, Operations, Outsourcing, Project Management, Service Level Agreement, Systems Implementation, Telecom, Trade Secret
Professional Engineer, Certified Data Center Design Consultant & Registered Communications Distribution Designer with 20+ years as a design & operations consultant & training provider with a focus in the data center, telecommunications & networking industries. International expertise in 28 countries across 6 continents, encompassing data center facilities, power, cooling, networking infrastructure, fiber optic & copper network cabling, IT & Telecom systems and services, implementing enterprise, colocation & cloud service strategies.
Publications & Awards
♦ANSI/BICSI 002, Data Center Design & Implementation Best Practices Standard, Author/Editor
♦ANSI/BICSI 009, Data Center Operations Standard, Chair/Author/Editor
♦Data Center Handbook, Wiley Publishing
One of 50 Subject Matter Experts from around the world that authored the content, providing the fundamentals, technologies, and best practices in designing, constructing & managing mission critical, energy efficient data centers.
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Roy Alan Shubert, MD, FACEP
Moorestown, New Jersey
Emergency Medicine
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Emergency Medicine-Chairman, Medical Director, Emergency Department, Emergency Medicine, Administration, Airway Emergencies, Cardiovascular Emergencies, Pulmonary Emergencies, Neurologic Emergencies, Gastrointestinal Emergencies, Infectious Disease Emergencies,Operations,Quality&Safety, ABEM, FACEP
Award-winning, board-certified Emergency Medicine physician with 25 years of clinical experience teaching residents and medical students. Significant administrative experience as an active medical director and Chairman of Emergency Medicine in a busy health system.
Jon Washington, BSME, MBA, PMP
Engineering, Design, Manufacturing & Patent Expert
The Innovation Garage, LLC
Clinton, Ohio
Engineering, Mechanical Engineering
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Automotive, Aerospace, Gaming, Casinos, Financial Self Service, Manufacturing, Design, Systems, Polymers, Plastics, Barriers, Security, Software, Metal Forming Processes, Patent Process, Business Process, Operations, Medical Devices, Supply Chain, Consumer Products
Jon Washington is currently Founder and Proprietor of The Innovation Garage, a company he has run since August 2012. The Innovation Garage is a consultancy that provides education, tools, technology, and expert consulting in change management for strategy, innovation, and supply chain.
The Innovation Garage works with organization leadership teams to help design strategy, build internal capability, and execute systems and solutions by providing education tools, and technology. The client base includes start up, not for profit, and globally recognized publicly traded organizations including several global fortune 500. Since founding the organization in 2012, The Innovation Garage has worked with 75+ global organizations and Mr. Washington has personally trained over 1,500 leaders and their extended internal team members.
In addition to his role at The Innovation Garage, Mr. Washington consults with organizations across many industries and sizes including start-ups, mid-market priva...
Mark R. Malone
New Auburn Energy Management, LLC
Edmond, Oklahoma
Oil and Gas, Engineering
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Completions, Hydraulic Fracturing, Stimulation, Operations, Workovers, Drill outs, Acidizing, Cementing, Environmental, Safety, Pumping Services, Production, Artificial Lift, Reporting, Risk Management, Project Mangement, Oil & Gas Management, Perforating/wireline, Asset Mgmt, Salt Water disposal
MARK MALONE currently serves as Completions Engineering Manager for New Auburn Energy Management where he oversees a variety of domestic and international projects. Malone recently served as Senior Vice President of Operations for Riley Permian Operating of Oklahoma City. Prior to Riley, Malone spent seven years as Senior Vice President of Operations and Corporate Officer for Gulfport Energy Corporation. While at Gulfport Mr. Malone was responsible for the production & completion operations of all assets including up to 1.4 Bcfe/day gross production in the Utica shale of SE Ohio, over 7000 bopd in the SCOOP play of south-central Oklahoma and up to 4000 bopd in the shallow water of West Cote Blanch Bay in SE Louisiana while executing annual D&C budgets of up to $1.2 billion. Mr. Malone also served as Senior Asset Manager in the Marcellus Shale at Chesapeake Energy Corporation where he was responsible for operations in the Marcellus shale of NE Pennsylvania producing up to 1.2 Bcfe/d...
Debra D. Bradford, MS, RODC, SPHR, SHRM-SCP
HR, Leadership, OD, & Chevron Deference challenge
Debra Bradford, LLC
Reading, Pennsylvania
Employment, Human Resources
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HR, TA, Change Management, Organization Development, Training & Development, Employment Law, EEOC, State HRC, HR Operations, IT: HRIS CRM ATS, HR Training, Management, HR Audits, Barrier Analysis, Discrimination - all types, Policy Review, HR Best Practice, Operations, Chevron Defference
Areas of Expertise:
• Human Resources Training & Development: Adjunct Professor, Villanova University.
• 200 EEOC cases represented & settled: for plaintiff or for defendant: expert HR investigation process and compliance audits.
• Human Resources Operations: employment discrimination (all areas), harassment, negligent hiring and retention, policies and procedures (employee handbooks,
benefit handbooks, operations manuals, and others), performance management, internal investigations, compensation, terminations and RIF, promotion decisions,
personnel decisions, department structure, HR department leadership and best practices.
• Organization Development & Change Management: successfully driving change through organizations of all sizes with a great level of employee buy-in and with
fewer financial limitations when implementing change initiatives including barrier analysis.
• U. S. Employment Law & Regulations for solutions within the workplace: Wage & Hour...
Zal Phiroz, PhD
Supply Chain, Q/A, Manufacturing, Project Testing
Harvard University, University of California
Texas
Products Liability, Manufacturing
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Business Operations, Personal Injury, Purchasing, Manufacturing, Product Safety, Product Liability, Product Design, Quality Control, Distribution, Logistics, Safety Testing, Product Recall, Procurement, Packaging, Operations, Labeling, Industry Standards, Best Practices, Warehouse, Inventory
Dr. Zal Phiroz (PhD) is a supply chain specialist, with faculty appointments Harvard University, industry experience at P&G, and an established background as an expert witness on complex supply chain related cases (including experience at deposition, trial, mediation, arbitration).
Having honed his expertise as a practitioner through senior appointments at Proctor & Gamble (NYSE:PG) and TELUS (NYSE:T), Dr. Phiroz has a background in analyzing complex supply chains involving product recalls, product liability, quality assurance, distribution vulnerabilities and manufacturing shortcomings.
In addition to a faculty appointment at Harvard University, Dr. Phiroz holds faculty appointments at University of California, San Deigo, and Michigan State University - all focused on Supply Chain Analytics and Operations at the retail, warehouse, wholesaler level; liability as a result of supplier / manufacturing / warehouse / distribution shortcomings, 3PL and consumer behavior. In 2023 he w...
Eileen M. Toloza-Larson, MD
Ingram, Texas
Emergency Medicine, Medical Management
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Rural, Community, Level IV Trauma, Medical Director, Supervision, Quality, Utilization, Risk Managment, Operations, Staffing, Meditech, Geriatrics, Sepsis, Stroke, Chest Pain, Shortness of Breath, Abdominal Pain, Head Injury, Fracture, Assault
Dr. Toloza-Larson has been actively practicing as a residency-trained/Board-certified Emergency Medicine physician in Texas for 20+ years. Her work experience has primarily been at a community Emergency Department in central Texas with a high geriatric population. She served as Medical Director for her Emergency Department for almost 17 years and was responsible for overseeing departmental operations including HIPAA compliance, performing quality and utilization reviews, and providing leadership to staff physicians and supervision to Advanced Practice Providers. As her site's Quality Director for 18+ years, she continues to be very involved with medical record reviews for quality assurance and process improvement. She has been retained as a medical expert in one medical malpractice case and three criminal law cases.
Raymond V Kasey
Raymond Kasey
Falls Church, Virginia
Transportation, Security
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hazardous materials, dangerous goods, chemicals, railroad, truck cargo tank, security, grade crossing, derailment, mechanical, signal, operations, track, locomotive, tank car, packaging, accident reconstruction and investigation, Federal Railroad Administration
BIOGRAPHICAL QUALIFICATIONS
I am an expert in railroad safety and particularly in the hazardous materials (hazmat or HM) discipline of regulations contained in 49 CFR Parts 100-199 and also qualified to enforce Parts 200-299. I have worked in the industry for 57 years. My career began as a locomotive fireman and engineer on the Erie Lackawanna Railroad on September 6, 1967. I was subsequently promoted to Trainmaster-Road Foreman of Engines on the Consolidated Rail Corporation (aka, Conrail) in 1977. In 1983 was hired by the U.S. Department of Transportation / Federal Railroad Administration (FRA) as a Hazardous Materials (HM) Inspector. In 1991 I was again promoted as a HM Specialist to the FRA Headquarters in Washington, D.C. where I remained until my retirement at the conclusion of my government career in 2010.
Since that time I have worked doing various consulting duties for railroads, railroad repair companies, other consulting companies, the government, and as an exper...
Randall M Albert, PE
Shale Advisory Group, LLC
Bluefield, West Virginia
Energy, Oil and Gas
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Leases, JOA, Safety, Drilling, Completions, Operations, Project Management, M&A, Midstream, Upstream, Damages, Mining
I have over 40 years experience in the Energy sector with the last 20 at the C-Suite level. I have extensive experience as an expert witness for both defendant and plaintiff. I have worked with large national law firms and small regional law firms. I have provided both deposition and trial testimony.
