Management Expert Witnesses
The SEAK Expert Witness Directory contains a comprehensive list of management expert witnesses who testify, consult and provide litigation support on management and related issues. Management expert witnesses and consultants on this page may form expert opinions, draft expert witness reports, and provide expert witness testimony at deposition and trial. The issues and subjects these management expert witnesses testify regarding may include: Management, Operations, Safety, Accounting, Discrimination, Harassment, Quality, Compensation, Design, Eeoc, Employment, Executive Leadership, Food Safety , Hotel & Restaurant, and Hr.
Use the search box above to further refine your search for management expert witnesses by keyword and state. Attorneys contact the experts directly – with no middleman.
David J. Brotman, FAIA
Sunset Consultants
Scottsdale, Arizona
Architecture, Construction
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Standard of Care, Construction Document, Real Estate, Slip trip & fall, Trip & Fall, Delay, Defect, Change Order, Building, Design, Coordination, Code Compliance, Contract Document, Management, Contract Administration, Architectural Detailing, Commercial, Retail, Hotel, Office
Fellow of the American Institute of Architects with over fifty years of experience. Twenty-five years with RTKL Associates Inc., one of the World’s largest Architect and Engineering Firms, and served as its Vice-Chairman. Past Planning Commissioner on the City of Malibu Planning Commission. Skills include all facets of Architectural Practice. Worldwide, multi-million dollar project experience includes retail, office, hotel, institutional, and mixed-use. Recently, qualified and served as a Standard of Care, Coordination, and Delay Expert in a case involving a major retail project. This included deposition and trial testimony.
Michael T Rupp, PhD, RPh, FAPhA
Midwestern University College of Pharmacy - Glendale
Peoria, Arizona
Pharmacist, Safety
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Community Pharmacy, Quality, Safety, Medication Errors, Dispensing Errors, DUR, Patient Counseling, Workflow, Policies and Procedures, Management, Prescription Dispensing, Staffing & Workload, Standards of Practice, Opioid Prescribing & Dispensing
Experienced consultant and expert witness specializing in chain and independent community pharmacy operations and standards of practice with emphasis on medication safety management and dispensing errors. Expertise includes staffing, workflow, policies & procedures and quality assurance. Deep experience in opioid litigation. Credentials include community and hospital pharmacy practice experience, numerous peer-reviewed articles, and excellent interpersonal, verbal, and written communication skills.
Maureen A. Clark, M. Ed, SPHR-CA
Three Sixty HR, Inc.
Menlo Park, California
Employment, Management
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HR, human resources, employment, investigation, policies, hiring, negligent, termination, wrongful, discrimination, harassment, retaliation
I have been consulting with organizations of all sizes and types for more than three decades. My deep understanding of employment issues and track record of developing practical, workable HR solutions makes me invaluable to our clients and a rich resource for counsel.
Each aspect of my work informs and continually improves the others. As a consultant, I create HR infrastructure and provide day-to-day guidance to keep our clients running smoothly. When called to investigate a workplace dispute, I also assess what could have avoided the problem or resolved it at a much lower level. What I learn informs my consulting. Expert case consultation and testimony offer the most in-depth analysis of when and how a situation went wrong, as well as missed opportunities for setting it right.
I am active in professional associations and have numerous HR certifications, as well as a CA private investigator's license. I have been retained many times to evaluate the adequacy of a workplace H...
Gary R. Coburn
Restaurant Concept Innovations
San Juan Capistrano, California
Hotel & Restaurant, Slip Trip & Fall
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Slip Trip & Fall, OSHA, burns, choking, food safety, dram shop, alcohol, negligent security, employee safety, commercial kitchen, customer injuries, ADA, management, franchise, ownership, permitting, training, investing, accounting, premises liability
Award-winning restaurant executive. Helped create, open, run, and advise hundreds of full-service restaurants, limited-service, quick-service, bars and nightclubs. Additional expertise in restaurant franchising and commercial kitchen design/build from remodels to ground up including conceptual development, viability, and business interruption.
Over 40 years in the restaurant industry as owner, operator, franchisor, consultant, President, Chief Operating Officer, and General Manager of numerous restaurant and food service establishments. Experienced restaurant investor and developer.
Active restaurant owner with consulting business developing restaurant concepts and turning around existing establishments.
Concepts worked on include: Joe's Crab Shack, Cask ‘n Cleaver, Lord Charlie’s, El Gato Gordo, Pizza Pronto, Safari Bar Restaurant, Shark Club, Bull Dog Grill, Stronghouse, Pangea, The Ballroom, Juarez Grill, Dickerson’s Club 29, Yucatan Liquor Stand, Zepp’s Atomic Tex Mex, Cab...
Dennis Gemberling
Perry Group International
San Francisco, California
Hotel & Restaurant, Real Estate
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Hospitality Industry, Management, Operations, Maintenance, Upkeep, Safety, Security, Employment, Wages, Harassment, Discrimination, Income and Economic Impact, Business Interruption Issues, Alcohol Service Handling, Food Safety, Construction, Equipment, Standard of Care, Customs and Trade Practices
– Over 35 years experience managing, operating and consulting on full-service, limited-service, extended-stay, all-suite, branded and franchised, condo and timeshare hotels and resorts, casual, fine-dining and quick-service restaurants, bars and nightclubs, catering and special event facilities, casinos, and mixed-use real estate. Held prior positions for different owners, operators and chains as Senior Vice President, General Manager, Director of Food & Beverage and Restaurant Unit Manager.
– Retained over 400 projects including brands, franchises and independents across the United States, Mexico and Canada.
- Earned Certificates in Hotel Real Estate Investments and Asset Management from Cornell University and Receiverships Administration, Procedures, and Law from Loyola Law School
– Member of Foodservice Consultants Society International, Forensic Expert Witness Association, and Turnaround Management Association.
- Over 10 years as A.M. Best’s “Recommended Expert Services Prov...
John J Hosier
John Hosier Healthcare Consulting, LLC
California
Marketing, Management
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Bio-similar drugs, Biotech & Pharma Marketing, Operations, Branded Promotion, CNS Products, Medicare, Oncology Products, Pharma Commercialization, Pharmaceutical Contracting & Pricing, Pharmaceutical Launch, Pharma Marketing, Pharma Sales, Specialty Pharma, DTC, Commercially Reasonable Efforts, CRE
Mr. Hosier is a strategic advisor to the life sciences industry drawing on more then 26 years of sales, marketing and managed markets experience in commercial healthcare organizations. He has provided insights to small molecule & biotechnology companies across multiple therapeutic areas but has maintained a heavy concentration in oncology and specialty pharmaceuticals. He has led brand launch; corporate, franchise, and strategic brand planning; commercial integration; organizational design; and operational effectiveness from multiple perspectives (as the client, as the independent consultant, and as an agency lead). Mr. Hosier’s firm has architected the launch of rare disease and oncology business units for multiple pharmaceutical clients (large and small); led development of the managed markets, trade, and distribution strategy for the launch of new chemical entities (NCEs) and 505(b)2 assets for various organizations; advised on commercially reasonable effort (CRE); and provide...
Jeffrey M Evans, PCAM, LSM, CCM, CCE, MCM
Management Matters, LLC
Florida
Management
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Planned, Resorts, Boards, Communities, Recreation, Memberships, Private, Communications, Non-Profits, Clubs, Management, Planning, Ice and Snow Management
Chief Operating Officer for the Lake Naomi-Timber Trails Communities and the Lake Naomi Club (A Platinum Community) for 30 years. Court appointed receiver for the Hamlet Recreation Club for eighteen years.
Mark J. Lerner
Global Leader: Business Valuation, M&A, Faculty
Morgen Evan Advisory Services, Ltd.
Miami, Florida
Business Valuation, Financial
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Business, Operations, Management, Strategy, Assets, Negotiations, Analysis, International, Japan, China, Korea, Europe, Mergers, Acquisitions, M&A, UK, FX, Board, Global, Marketing
Mr. Lerner is a highly seasoned business executive with an intense focus on Business Valuation, all driven by significant experience and accomplishments in Mergers and Acquisitions, business strategy, and international business expansion.
Mr. Lerner honed his experience in business valuation through a lengthy and intense career in Mergers and Acquisitions. His career in M&A started at Merrill Lynch where he rose to Vice President, continued at Chase Manhattan Bank where he was a Managing Director at age 32, and then at Morgen Evan Advisory - the firm he founded. He has also served as the Chairman of Oaklins International, a global association of M&A firms, as well as a Board member of M&A Worldwide, another global M&A network.
With more than 200 M&A transactions managed, Mr. Lerner has valued a wide range of companies from private to public, US based to foreign based, and across an extensive array of industries. Mr. Lerner has negotiated business valuations with some of the to...
Charles E Metzger, MD
Boca Raton, Florida
Internal Medicine
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internal medicine, diagnosis, management, concierge medicine
I have been in private practice and Board Certified in Internal Medicine since 1999. Since June, 2014, I have served as a member of the Affiliate Faculty for the Internal Medicine Residency Program at the Charles E. Schmidt College of Medicine at Florida Atlantic University School of Medicine at Boca Raton Regional Hospital. I have had the following medical leadership roles: Vice Chief of Medicine (3 years), Chief of Medicine (3 years) and Chief Medical Informatics Officer at Boca Raton Regional Hospital (5 years). I have been in a concierge practice since 2007.
Jean L. Seawright, CMC
Seawright & Associates
Maitland, Florida
Employment, Management
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Negligent hiring, negligent retention, discrimination, harassment, termination, HR practices, HR policies & procedures, Title VII, background checks, compensation, ADA, ADAAA, FMLA, overtime, FLSA, EEOC, investigations, employee handbooks, employment regulations, HR practices
As a highly professional and credible human resource consultant; since 1987, Jean Seawright has offered expert consultation to employers in multiple industries nationwide. She is available to provide case analysis and expert witness services in cases involving negligent hiring, negligent retention, discrimination, ADA, harassment (all types), terminations, Title VII/EEOC compliance, HR practices, investigations, wage and hour/FLSA/overtime matters, policies and procedures, and state/federal employment laws/regulations. Ms. Seawright is also a highly regarded speaker at state/national conferences and has published numerous articles in the field of human resources. She is a Certified Management Consultant, a designation credentialed by the Institute of Management Consultants. The CMC designation is the preeminent mark of achievement obtained by less than one percent of all consultants.
Louis Vanacore, PE, PMP, CxP, CMRP
J.B. Shepherd and Company
Marianna, Florida
Engineering, Construction
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Management, Causal Analysis, Quality, Reliability, Safety, Design, Project Execution, Commissioning
LICENSES / CERTIFICATION:
Florida Registered Professional Engineer License 14569
Project Management Professional (PMP) 1360434
Building Commissioning Professional Certification (BCxP) 8257201
Certified Maintenance and Reliability Professional (CMRP) 151868
Florida General Contractors License CGC004831 (not active)
Louis Vanacore is a Senior Associate Engineer with J.B. Shepherd and Company. Louis practices in the intersection of quality processes, design requirements, and management controls. Using a combination of awareness of system methodologies, human motivations, causal examination; a root cause for operational accidents, or product failures can be established. Louis’ broad and diverse experiences enable him to relate disparate information to establish the sequence of decisions, conditions, and actions which precipitate incidents.
Louis’ experiences range from significant Federal government energy, military, and civil programs, industrial manufacturing, industrial proc...
J. Wesley Wilson, Esq.
Foundations IT, Inc.
Tampa, Florida
Information Technology, Management
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Project management, executive leadership, IT best practices, retail operations, software and hardware implementations, software development, ERPs, project rescue, digital commerce
20+ years of experience architecting, developing, and implementing large scale software and hardware technology projects in roles from hands on software developer to Executive leadership. Expertise with all aspects of Information Technology operations including RFPs, Networks, Digital Commerce, Helpdesks, Operations, Support, Software Development, Architecture, and Strategy.
I have a Bachelors Computer Science, a Juris Doctorate, and will complete Harvard Business Schools Certificate of Management Excellence in 2021.
My work has focused predominately on the retail sector with some experience in financial services and manufacturing. My services have been with companies from the startup stage through mature companies in the $4B revenue range. Point of Sale systems, ERPs, Merchandising, Inventory, Digital Commerce, etc.
I offer expert witness services in the areas of technology project management, retail operations/industry, Information Technology department operations, and ...
Andrew Shedlin, Esq., SCSM, SCLS, CRX
The Andrew Shedlin Companies, Inc.
Kildeer, Illinois
Real Estate
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Retail, Shopping Centers, Landlord/Tenant disputes, Management, Leasing, Lease Interpretation, Shopping Center Development, Redevelopment, Operations, Safety and Security, Repair and Replacement, Interpretation of Leases, Leasing of Shopping Centers, Leasing of Airports, Mitigation of Damages
Formerly Exec. VP of major shopping center developer (20 million sf); Consultant and attorney for more than 30 international, national, regional and local retailers and 8 institutional and other shopping center developers; worked nationally as a successful expert witness in more than 30 cases in state and federal courts (more than 12 states); acknowledged expert in shopping center custom and practice; worked as a landlord, tenant, consultant, attorney; taught at ICSC School for Professional Development; University of Shopping Centers; Columbia University Business School and Georgetown University Law School Advanced Leasing Institute; have negotiated more than 15,000 letters of intent, leases and occupancy agreements; active ICSC member; received ICSC Distinguished Service Award; developed and redeveloped millions of sf of shopping centers; author of publications on shopping center leasing; recent cases have included: mitigation of damages; class action; rent disputes; additional r...
John R Riley, PE
Design, Construction, Operation of Generation
J Riley Consulting, LLC
Prairie Village, Kansas
Mechanical Engineering, Management
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Project Manager, Feasibility Studies, Generation Planning, Coal, Natural Gas, Nuclear, Construction Monitor, Operation Monitor, JV Coordination, Ficuciary Review, Technology Evaltion, International Consultant, Contract Term Definition, litigation Support
US Navy Nuclear Submarine Officer. Professional registration in 13 states during career. Currently monitoring operation of 2500 Mw of Supercritical coal-fired generation. Testimony and deposition before State Public Service Commissions, State and Federal Courts and Arbitration Hearings. Career included design for nuclear, coal-fired, gas-fired, waste and waste coal-fired generation.
Litigation support on multiple projects including coal fired, gas fired, combined cycle, pipeline, etc
Scott J Hilden
Police use of force/practice and procedures
S. J. Hilden Consulting
SOUTH LYON, Michigan
Police Practices & Procedures, School Safety
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use of force, civil liability, policy procedures, school policing, premise liability, police operations, risk management, crime prevention, police training, supervision, management, pursuits, internal investigations, racial profiling, best practice, investigations, excessive force, misconduct
With over 32 years of dedicated service in law enforcement, I have built a career focused on leadership, operational excellence, and the safety of the communities I serve. As the Chief of Police and Director of Public Safety for a community of 33,000 residents, I oversee all police and fire department operations. My primary goal is to uphold the highest standards in both departments while continually implementing best practices to ensure effective public safety.
My background includes a deep expertise in defensive tactics, the use of force, police procedures, and comprehensive training programs. I’ve gained substantial experience in policy development, internal investigations, and risk management. Throughout my career, I have guided departments to achieve and maintain accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA) and other respected bodies, ensuring strict adherence to national standards. Additionally, my work has extended to emergency vehi...
Jeffrey R. Ketchum, CRA
Executive Recruiting & Compensation
Lordstone Corporation
Gladstone, Michigan
Employment, Management
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executive recruiter, executive compensation, recruiter, recruitment, executive recruiting, executive search consulting, headhunter, compensation, executive earning capacity, wage loss, executive employability, executive marketability, job search analysis, executive assessment, vocational
Jeffrey Ketchum is an executive recruiting and executive compensation expert witness with 30 years of executive level (C-level, VP & Director) experience with small businesses, middle market and Fortune 500 companies. Mr. Ketchum has personally completed over 200 engagements focused on executive recruiting, executive compensation, executive marketability, management appraisal and executive assessment. He is the President of several executive search & executive compensation consulting firms, including Lordstone Corporation and Dieck Executive Search, Inc.
Mr. Ketchum is a graduate of Cornell University's Advanced Program for Executive Search & Leadership Consulting and Wharton's Executive Compensation: Strategies & Frameworks program. He is an AESC Certified Researcher/Associate (CRA) through the Association of Executive Search and Leadership Consultants, the official representative of the industry to the US Government and European Commission. Mr. Ketchum has global experience i...
DANIEL K. BIXLER, MD
HT2 MedSolutions, LLC
LEES SUMMIT, Missouri
Emergency Medicine, Internal Medicine
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Emergency, Maritime Medicine, Internal Medicine, Pediatrics, management, medical director, health insurance
39 years in emergency medicine- 17 part time, 22 full time
25 years cruise ship physician, part time
10 years private practice, primary care
3 years medical group management
5 years health insurance management
Board certified in Emergency medicine, Internal medicine, previously in Pediatrics
Level I and II trauma center experience
Urban, Suburban and small town ED experience
ATLS instructor
Certified mediator training and experience
Skip Stearns
THE HOTEL EXPERTS, LLC
Stratham, New Hampshire
Hotel & Restaurant, Premises Liability
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Hotels, Motels, Resorts, Hospitality, Food, Franchising, Gaming, Gambling, Casino Hotels, Slip Trip & Fall, Restaurants, Alcohol Service, Hotel Operations, Hotel Premises Liability, Safety, Hotel Security, Hotels/Hospitality, Lodging, Management, Risk Management
Safety, Security, Premises Liability, Wrongful Death, Personal Injury, Slip, Trip & Fall, Scalding, Drowning, Other Personal Injuries, Franchise and Management Contract Disputes, Industry Operating Standards & Product Standards, Safety & Security Standards, Emergency Procedures, Integrity Standards, Human Resources, Employee Qualifications & Hiring Practices, Standards for Employee, Wrongful Termination, Training, Sales & Marketing Practices, Casino & Gaming Operations, Food & Beverage Service, Alcohol Service
John J Hosier
John Hosier Healthcare Consulting, LLC
West New York, New Jersey
Marketing, Management
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Bio-similar drugs, Biotech & Pharma Marketing, Operations, Branded Promotion, CNS Products, Medicare, Oncology Products, Pharma Commercialization, Pharmaceutical Contracting & Pricing, Pharmaceutical Launch, Pharma Marketing, Pharma Sales, Specialty Pharma, DTC, Commercially Reasonable Efforts, CRE
Mr. Hosier is a strategic advisor to the life sciences industry drawing on more then 26 years of sales, marketing and managed markets experience in commercial healthcare organizations. He has provided insights to small molecule & biotechnology companies across multiple therapeutic areas but has maintained a heavy concentration in oncology and specialty pharmaceuticals. He has led brand launch; corporate, franchise, and strategic brand planning; commercial integration; organizational design; and operational effectiveness from multiple perspectives (as the client, as the independent consultant, and as an agency lead). Mr. Hosier’s firm has architected the launch of rare disease and oncology business units for multiple pharmaceutical clients (large and small); led development of the managed markets, trade, and distribution strategy for the launch of new chemical entities (NCEs) and 505(b)2 assets for various organizations; advised on commercially reasonable effort (CRE); and provide...
Michael J. Garibaldi, CPA,ABV,CFF,CGMA
Garibaldi Group
Garden City, New York
Business Valuation, Accounting
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Appraisal, Valuation, Forensic Accounting, Business Damages, Fraud, Business Operations, Financial, Economics, Management, CPA, Accountant, Tax, Business Divorce, Appraisal & Valuation
John J Hosier
John Hosier Healthcare Consulting, LLC
New York
Marketing, Management
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Bio-similar drugs, Biotech & Pharma Marketing, Operations, Branded Promotion, CNS Products, Medicare, Oncology Products, Pharma Commercialization, Pharmaceutical Contracting & Pricing, Pharmaceutical Launch, Pharma Marketing, Pharma Sales, Specialty Pharma, DTC, Commercially Reasonable Efforts, CRE
Mr. Hosier is a strategic advisor to the life sciences industry drawing on more then 26 years of sales, marketing and managed markets experience in commercial healthcare organizations. He has provided insights to small molecule & biotechnology companies across multiple therapeutic areas but has maintained a heavy concentration in oncology and specialty pharmaceuticals. He has led brand launch; corporate, franchise, and strategic brand planning; commercial integration; organizational design; and operational effectiveness from multiple perspectives (as the client, as the independent consultant, and as an agency lead). Mr. Hosier’s firm has architected the launch of rare disease and oncology business units for multiple pharmaceutical clients (large and small); led development of the managed markets, trade, and distribution strategy for the launch of new chemical entities (NCEs) and 505(b)2 assets for various organizations; advised on commercially reasonable effort (CRE); and provide...
Kevin Joseph, MD, MBA, CPE, FACHE
Healthcare Executive: Hospital CEO, CMO, CCO
Tulsa, Oklahoma
Hospital Administration, Medical Management
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Healthcare Administration, Safety, Quality, Reliability, Executive Leadership, Credentialing, Medical Staff, EMS, Performance Improvement, Emergency Medicine, Management, EMTALA, Peer Review
Dr. Kevin Joseph is a physician executive with experience in academic and community hospital settings as both a physician and a healthcare executive. His unique and diverse background combines operational and clinical experience with degrees in business and engineering to solve problems, develop efficient operations, and lead complex organizations.
Dr. Joseph currently serves as a Market Chief Clinical Officer of one of the largest healthcare systems in the country and has served as a system Chief Medical Officer where he created the Insitute for Safety, Reliability, and Performance Improvement. For more than 15 years, he has been intimately involved in safety, quality, physician credentialing, and hospital accreditation. Previously, he served as a senior vice-president of a system responsible for the operations and clinical outcomes of its three hospitals. This was preceded by a tenure as a hospital President & CEO, where he led the executive team in driving the hospital to top...
Debra D. Bradford, MS, RODC, SPHR, SHRM-SCP
HR, Leadership, OD, & Chevron Deference challenge
Debra Bradford, LLC
Reading, Pennsylvania
Employment, Human Resources
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HR, TA, Change Management, Organization Development, Training & Development, Employment Law, EEOC, State HRC, HR Operations, IT: HRIS CRM ATS, HR Training, Management, HR Audits, Barrier Analysis, Discrimination - all types, Policy Review, HR Best Practice, Operations, Chevron Defference
Areas of Expertise:
• Human Resources Training & Development: Adjunct Professor, Villanova University.
• 200 EEOC cases represented & settled: for plaintiff or for defendant: expert HR investigation process and compliance audits.
• Human Resources Operations: employment discrimination (all areas), harassment, negligent hiring and retention, policies and procedures (employee handbooks,
benefit handbooks, operations manuals, and others), performance management, internal investigations, compensation, terminations and RIF, promotion decisions,
personnel decisions, department structure, HR department leadership and best practices.
• Organization Development & Change Management: successfully driving change through organizations of all sizes with a great level of employee buy-in and with
fewer financial limitations when implementing change initiatives including barrier analysis.
• U. S. Employment Law & Regulations for solutions within the workplace: Wage & Hour...
Jeffrey M Evans, PCAM, LSM, CCM, CCE, MCM
Management Matters, LLC
Mountainhome, Pennsylvania
Management
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Planned, Resorts, Boards, Communities, Recreation, Memberships, Private, Communications, Non-Profits, Clubs, Management, Planning, Ice and Snow Management
Chief Operating Officer for the Lake Naomi-Timber Trails Communities and the Lake Naomi Club (A Platinum Community) for 30 years. Court appointed receiver for the Hamlet Recreation Club for eighteen years.
John J Hosier
John Hosier Healthcare Consulting, LLC
Pennsylvania
Marketing, Management
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Bio-similar drugs, Biotech & Pharma Marketing, Operations, Branded Promotion, CNS Products, Medicare, Oncology Products, Pharma Commercialization, Pharmaceutical Contracting & Pricing, Pharmaceutical Launch, Pharma Marketing, Pharma Sales, Specialty Pharma, DTC, Commercially Reasonable Efforts, CRE
Mr. Hosier is a strategic advisor to the life sciences industry drawing on more then 26 years of sales, marketing and managed markets experience in commercial healthcare organizations. He has provided insights to small molecule & biotechnology companies across multiple therapeutic areas but has maintained a heavy concentration in oncology and specialty pharmaceuticals. He has led brand launch; corporate, franchise, and strategic brand planning; commercial integration; organizational design; and operational effectiveness from multiple perspectives (as the client, as the independent consultant, and as an agency lead). Mr. Hosier’s firm has architected the launch of rare disease and oncology business units for multiple pharmaceutical clients (large and small); led development of the managed markets, trade, and distribution strategy for the launch of new chemical entities (NCEs) and 505(b)2 assets for various organizations; advised on commercially reasonable effort (CRE); and provide...
Jay Minnucci
Call Center Expert - Outsourcing, Operations
Service Agility
Collegeville, Pennsylvania
Telecommunications, Management
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Call Center, Contact Center, Call Center Outsourcing, Contact Center Outsourcing, Outsourcing, Call Center Technology, Contact Center Technology, Call Center Contracting, Call Center Performance Standards, Call Center Best Practices, Call Center Analytics, Call Center Forecasting
I have over forty years of experience in the call center industry. Seventeen of these years were spent managing/leading a call center and for 24+ years I have been employed as a leading consultant in the industry. I have completed consulting assignments for over 100 clients in more than a dozen countries, written over 100 articles on call center best practices, trained over 1000 managers and spoken at dozens of conferences. I've worked on a number of cases involving call center clients and outsourcers and have reviewed/analyzed dozens of contracts in the call center outsourcing industry. I've worked as an expert witness on eight cases, having been deposed six times. I've testified before a judge, a state appeals board, and in federal court.
My specific areas of expertise include:
- hiring, training, retention and attrition of call center agents and supervisors/managers
- call center best practices and performance standards
- forecasting, staffing and scheduling for a call ...
Tucker Twitmyer
Wayne, Pennsylvania
Securities & Investments, Management
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Securities, Investments, Private Equity, Venture Capital, Family Businesses, Governance, Valuation, Board of Directors, M&A, Limited Partners
I am an expert in private equity, family business, and venture capital shareholder, governance, partnership management, limited partner, and investor matters.
I use my twenty-five years of practical experience as a private equity investor, company director, and company operator to provide deep, compelling, and often highly motivating opinions.
My insights and testimony often differ substantially from those of the typical academic or career expert. The real world underpins my work, and I typically develop strategic insights and paths of discovery that are not obvious to attorneys, bankers, professors, or valuation experts. I have been particularly successful challenging other experts's opinions.
My unassuming, simplifying communication style turns complex questions into easily relatable insights. Attorneys and juries find me highly compelling.
I work with defendants and plaintiffs.
Sample report available upon request.
Lindy (Buddy) M. Pilgrim
Integrity Management Services, Inc.
Parker, TX, Texas
Agriculture, Management
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Poultry, Chicken, Turkey, Commodity Markets, Protein Markets, Sales, Market Prices, Management, Accounting, Marketing, Trading, Food Processing, Meat Processing, Agri-business, Further Processed Foods, Food Manufacturing, Live Production, Animal Agriculture, Contract Farming, Rendering - By Products
I have over 45 years of experience in all aspects the meat/poultry and food processing industry, including serving in every level of management from production line worker to supervisor, to general manager, Vice President, Senior Vice President, Executive Vice President, Chief Operating Officer, President, Chief Executive Officer, Board Member, Board Vice Chairman, Board Chairman and owner. My direct functional experience is exceptionally broad spanning live operations, grain purchasing, feed milling, basic and further processing operations, facility maintenance, packaging, sales, marketing, distribution, transportation, logistics, advertising, accounting, and finance.
I have overseen production operations and sales feeding into virtually every marketing channel including wholesale clubs, retail grocery chains, institutional distributors, foodservice for casual dining and fast food restaurants, export markets and commodity trading. I have overseen national brand name product lines...
Michael Rodriguez, CPA, MBA, NACD.DC
Expert Accounting, Finance & Governance Witness
Waco, Texas
Financial, Management
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Accounting, Financial reporting, Corporate governance, Capital markets, Capital structure, Leadership, Mergers & acquisitions, Corporate finance, Strategic planning, Negotiations, Private equity, Management, Venture capital, Corporate & investment banking, Ethics, Family offices, ESOP
Michael Rodriguez is a seasoned executive and board member with a distinguished 35-year career in financial and operational leadership. He has a proven track record of successfully guiding early-stage businesses across various industries and brings extensive experience as a board director.
With over two decades of experience in Chief Financial Officer roles, including ten years as CFO of three public companies, Mr. Rodriguez offers a wealth of expertise. In his C-level positions, he has raised over $400 million in private equity, venture capital, and public equity. Additionally, he has secured more than $80 million in bank debt and managed numerous buy-side and sell-side mergers and acquisitions, with a combined value exceeding $750 million. His strategic acumen is evident in his ability to lead companies through high-growth phases, turnarounds, and distressed situations. As a “Big-4” Certified Public Accountant, he is recognized as a financial expert under SEC, NYSE, and NASDAQ ru...
Captain Peter McGuiness
American Maritime Information Service LLC
Vancouver, Washington
Maritime, Management
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newbuilding sea trials, bridge resource management, watchkeeping, watchstanding, navigation, shiphandling, tanker operations, cruise ship operations, quality and safety management systems, ISM Code, ISPS Code, regulations for preventing collisions at sea (“Rules of the Road”), teaching and training
Highly accomplished shipmaster and manager of over thirty years’ commercial maritime industry experience.
EXPERIENCE
-- Newbuilding sea trials shipmaster (over 100 sea trials in over 50 new ships)
-- Operations, health, environment and safety superintendent
-- Quality and safety management system lead auditor
-- Shipmaster and officer in commercial merchant ships on international and US coastwise voyages
-- Appointed shipmaster of a new refined products tanker in US coastwise service, at age thirty
-- Served as second mate and chief mate on four maiden voyages, two on new trade routes for the respective shipowners
EXPERTISE
-- Command in newbuilding sea trials
-- Bridge resource management, watchstanding, watchkeeping, navigation, shiphandling
-- Petroleum tankship operations
-- Tanker Management Self-Assessment 3 (TMSA3)
-- Cruise ship operations including operation of their tender boats and rescue boats
-- Design, administration and audit of quality management syste...
You can also find Management Expert Witnesses in:
Arizona, California, Florida, Illinois, Kansas , Michigan, Missouri, New Hampshire, New Jersey, New York, Oklahoma, Pennsylvania, Texas, and Washington
