Operations Management Expert Witnesses

Parker, Colorado

Slip Trip & Fall, Premises Liability - Snow and Ice Management, Snow Removal Operations, Snow Removal Contract, Property Management, Operations Management, Snowplow, ice control, slip and fall, slip and fall injury, contract performance, service performance, service communication, fleet management, fleet safety, management, duty of care

While working in the fleet and snow/ice management industries for over 14 years, Michael Wagner has held various roles such as fleet management, safety management, and snow and ice management. Throughout his career, he’s worked in both public and private sector roles, with most recent experience including private contracting for municipalities in landscaping, fleet, and snow/ice management. While working in the private sector, he has worked closely in managing snow and ice removal contracts for both residential and commercial clients, with a large variety of site requirements and service offerings. Some of the key focus areas in snow and ice management include contract development, route planning and mapping, site specification development, emergency management communications, and vehicle/equipment procurement and deployment. Michael has also worked extensively with insurance carriers, brokers, and property managers on risk exposure, as well as insurance and injury claims that invol...

Ponte Vedra, Florida

Oil and Gas, Business Operations - Convenience Stores, Retail, Franchising, Mystery Shopping, Retail Gas/Motor Fuel Operations, Customer Service, Contracting, Merchandising, Category Management, Operations Management, Food Safety, Age-restricted

Mr. Ritenour is a veteran of Convenience Store and Retail Petroleum Industry since 1973. Additionally, he is a testifying witness with experience drafting expert reports, research and providing testimony for c-store, franchise and retail petroleum motor fuel litigation. Russ’ knowledge and over forty years of experience effectively managing cross-functional domestic and global teams, programs, and processes at large corporations in both the retail petroleum and convenience retailing industry allow him to create expert reports and work with a litigation team. Russ’ expert experience, comprehensive knowledge and highly diversified career in the convenience store and retail petroleum industry includes corporate operations, management and leadership roles at many levels within the industries. His expertise includes, corporate operational management, franchising and franchise management, category management, food safety, customer and consumer experience management, mystery shopping, sur...