Good Faith Expert Witnesses

Pembroke Pines, Florida

Insurance, Property Damage - Insurance, Coverage Determinations, Third Party, P&C, Property & Casualty, Regulatory Compliance, Auto, Subrogation, Claims Handling, Industry Standards, Commercial Auto, Corporate Deponent, Bad Faith, Insurance Customs and Practices, Homeowners, Audit, Good Faith, First Party, Claims, Vendor

Mark Axelrod is a Property & Casualty (P&C) claims expert witness and former Senior Claims Director with 30+ years of experience reviewing claim files and explaining how claims are typically investigated, evaluated, documented, and resolved. He helps counsel quickly identify the key facts, decisions, and documentation in the claim file and assess whether the handling aligns with accepted industry customs, practices, and common standards, including good faith and bad faith claim handling. His experience includes first‑party and third‑party matters across Personal and Commercial Auto, Homeowners (including HO‑3, HO‑4, HO‑6, HO‑7), Lender Placed Insurance, and Collateral Protection Insurance, along with oversight of SIU, Subrogation, and Vendor Management functions in large claims organizations. He has also supported catastrophe response operations handling high claim volumes. Having served as a Senior Claims Director as recently as 2025, Mark brings current, real‑world knowledge of ...

Glen Allen, Virginia

Insurance - Bad Faith, Insurance Coverage, Claims Handling, Claims Standards, Policy Limit Settlement Demands, Good Faith, CGL, Cyber Insurance, Directors & Officers, Errors & Omissions, Auto, Homeowners, Commercial Insurance, Commercial Property, Brokers, Umbrella, Surplus and Excess, Crime & Fidelity, London Market, Policyholders

Expert in insurance bad faith, claim‑handling standards, policy limit settlement rejections, and insurer conduct. I am trusted by counsel, carriers and policyholders. I've tried 38 cases to verdict, so I understand that counsel need from an expert witness. Even while in-house, I played the role of policyholder counsel in my mock jury exercises against my outside coverage counsel. With my extensive bad faith litigation and teaching experience I am well positioned to assist as an expert in your insurance cases. I currently service as Litigation & Insurance Counsel for Conservice, LLC. Previously, I was an Associate General Counsel at USAA for bad faith litigation, a Fortune 100 P&C insurer with $27bn (2025) in gross written premium. Prior to that role I was Head of Insurance Litigation for Markel Insurance, a multi-national specialty insurer in the Fortune 300 with $15.5bn in gross written premium in 2025. As the Head of Insurance Litigation for Markel I owned responsibility for all ...