Consumer Product Safety & Regulatory Compliance

Specialties & Experience of this Expert Witness

Additional Information

Paul Chen is a consumer product (non-food) safety, regulatory and retail compliance, quality assurance and control, 3rd party lab testing / inspection / auditing, CPSC (Consumer Product Safety Commission), CPSIA (Consumer Product Safety Improvement Act), Federal / State / Local law compliance consultant and expert. He is on-call 24/7 and speaks Chinese fluently. Mr. Chen has over 23 years of experience in the consumer products industry, most recently for the Product Safety & Compliance division at Walmart Stores, Inc. He was responsible for managing the regulatory compliance testing and auditing programs / policies / procedures / protocols / practices for general merchandise (non-food) items offered for sale in the Walmart, Walmart.com, Sam's Club, samsclub.com, and Puerto Rico formats. This included direct import, domestic, private label, supplier and national brand items in 20+ departments/categories. In addition to being employed with the world's largest retailer (and company), Mr. Chen was also previously employed with Intertek, a global 3rd party test lab and QA/QC service provider and various consumer product companies, importers and manufacturers. Mr. Chen has experience with the following consumer products areas in various capacities: Toy / Toys, Children's Product / Products, Sporting Goods, Costume & Fine Jewelry, Sunglasses, Watches, Bags and Other Accessories, As Seen On TV, Clip Strips and Impulse, Seasonal & Celebrations, Crafts, Fabrics and Sewing, Furniture (indoor), Outdoor Living (i.e. furniture and grills), Infant Juvenile Baby Hardlines & Consumables, Stationery, Kitchen & Dining, Small Appliances, Bedding & Bath, Home Decor, Storage & Organization, Electronics, Electrical, Lighting, Hardware & Paint, Automotive, Pets, Health Beauty Aids, Cosmetics, Personal Care Products, Household Chemicals & Consumables and other Consumer / Household Products (i.e. softgoods, softlines, hardgoods, hardlines, etc.) More about Paul Chen: https://www.consumerproductcompliance.com/about-paul-chen More about PC Squared Consultants: https://www.consumerproductcompliance.com/about-us Intro video about PC Squared Consultants: https://www.youtube.com/watch?v=xVzuAbYg91c Availability: On-call, 24/7 E-mail: info@consumerproductcompliance.com Direct Line: (479) 595-8398 Affiliations or Memberships : International Consumer Product Health & Safety Organization (ICPHSO) American Society for Testing and Standards (ASTM) Regulatory compliance assistance Product risk & integrity assessment Compliance program development Compliance gap assessment Technical and QA/QC assistance Testing program development Testing protocol & specs development Labeling compliance evaluation Design safety & hazard assessment Consumer Product Safety Commission (CPSC) / Consumer Product Safety Improvement Act (CPSIA) Other Federal regulatory agency compliance (EPA, FDA, FTC, CBP, etc) CA Prop 65 and other 50-State / various local regulatory agency compliance ASTM & other voluntary standards Chemical & restricted substances Physical & mechanical Flammability GCC/CPC certificates CPSC/state reporting & registration New/pending/enacted legislation (Federal/State/Local) monitoring Training sessions (in-person, remote) Product liability lawsuit assistance Quality inspections (pre-pro, du-pro, final production, loading) Sample seal pulls Social compliance audits Supply chain security/C-TPAT audits Factory capability & capacity audits Recall preparation & assistance CPSC Recall database analysis NEISS database analysis Regulatory violation assistance TRA/LHAMA toxicology assessment Composite wood Pesticides VOC's E-waste Product benchmarking Defective return analysis Market surveillance Compliance database software design, sourcing and implementation Compliance data reporting/analytics Demand planning, forecasting, budgeting & resource allocation Expert witness services Serving other global markets Other compliance services