Expert in Medical Staff Operations & Compliance

Specialties & Experience of this Expert Witness

Additional Information

Donna Goestenkors, CPMSM®, EMSP, CLE, is a nationally recognized expert in credentialing, privileging, provider enrollment, healthcare compliance, and medical staff governance, with over 45 years of leadership in medical services. Her expertise is sought by attorneys for cases involving credentialing policies and procedures, medical staff bylaws and governance, provider enrollment processes, licensure requirements, quality assurance, and regulatory compliance. She provides expert witness testimony and consulting in legal matters including negligent credentialing, provider enrollment compliance, regulatory violations, performance improvement, and wrongful termination. Donna supports both plaintiff and defense attorneys through case analysis, deposition testimony, and expert reporting. As founder and president of Team Med Global, Donna leads a national consulting, staffing, and education firm serving hospitals, health systems, managed care organizations, and credentials verification organizations (CVOs). She has overseen credentialing and privileging for multi-facility healthcare systems, implemented integrated processes to ensure compliance with CMS, The Joint Commission, and HFAP standards, and developed standardized credentialing and enrollment programs across a wide range of healthcare environments. Her qualifications include an A.S. in Medical Services Science and certifications as a Certified Professional in Medical Services Management (CPMSM®), Executive Medical Services Professional (EMSP), and Certificate in Leadership Excellence (CLE). She has completed executive training through Dale Carnegie, Nightingale-Conant, and Brian Tracy International. Donna has trained thousands of Provider Lifecycle Professionals nationwide and leads a team of two dozen collaborators, ensuring clients receive comprehensive, compliant, and actionable solutions to complex administrative challenges. A prolific author and speaker, Donna has published over 200 articles and several books on credentialing and compliance, including The Executive Medical Services Professional: What It Takes to Get to the Top and The Medical Services Professional Career Guidebook. She has delivered more than 1,000 presentations at national conferences and leads educational programs through TMG University, advancing best practices in credentialing, licensing, provider enrollment, and healthcare quality. Her broad expertise, thought leadership, and real-world experience make her a trusted authority in healthcare administration and a compelling expert witness for complex legal cases involving credentialing, enrollment, compliance, and medical staff services.