Online reviews expert: Google, Yelp, fake reviews

Contact this Expert Witness

  • Additional States: District Of Columbia and New York
  • Company: Toole & Associates, LLC
  • Phone: (571) 274-8718
  • Cell: (571) 274-8718
  • Website: www.tooleassociates.com

Specialties & Experience of this Expert Witness

General Specialties:

Marketing and Internet

Keywords/Search Terms:

Online reviews, Google reviews, Yelp, TripAdvisor, Google Business Profiles, Small business, Local business, Reputation management, Negative reviews, business reviews, Better business bureau, customer disputes, fake reviews, social media, false claims

Education:

MBA, University of Maryland; Master, International Management, University of Maryland; Bachelor of Science - Advertising, Syracuse University

Years in Practice:

25

Additional Information

Founder/CEO of one of the most successful and fastest-growing online reviews services, with hundreds of clients throughout North America. Toole is a former chief marketing officer for numerous technology companies in the areas of data security, data privacy, and data analytics, with three degrees in business, marketing and advertising. Toole is a former adjunct professor of marketing at George Mason University in Fairfax, Virginia. His company Toole & Associates has developed the most robust, comprehensive online reviews service spanning every aspect of online reviews. His expertise includes addressing fake reviews, getting negative reviews removed, appropriate responses to positive and negative reviews, and more. Cases that involve suing customers for defamation from negative public reviews on sites like Google, Yelp, Facebook and TripAdvisor, or suing the hosts of such online reviews websites, bribing customers for positive reviews or to remove negative reviews, threatening to sue customers for posting negative reviews, or other related matters are all appropriate for this expert witness.