Vendor Disputes Expert Witnesses

Port Saint Lucie, Florida

Laboratories & Testing, Pathology - Clinical laboratory, Clinical laboratories, Quality assurance, Regulatory compliance, Accuracy, SOPs, Protocols, Toxicology, LCMS, LCMS-MS, Drugs of abuse, PCR, RT-PCR, Vendor disputes, Implementation, Quality control, CLIA, COLA, CAP, ISO 17025

Attorney references available upon request. CLINICAL LABORATORY DISPUTES – Urine drug testing — immunoassay & confirmatory methodology – False positives/negatives; confirmation testing standards – CLIA & CAP regulatory compliance & violations – Lab director standard of care & certifying scientist duties – QA/QC documentation, chain of custody, specimen validity – PCR assays: UTI, respiratory pathogens, antibiotic resistance CANNABIS LABORATORY DISPUTES – Expert opinion on ISO 17025 compliance, citation defense & accreditation standards – Cannabis lab practices, SOP adequacy, risk identification, & corrective action BACKGROUND – Ph.D., Columbia University (2016) — Cellular, Molecular & Biomedical Studies – Clinical Laboratory Director since 2021; currently directing multiple CLIA-certified labs – Supervisory experience: lab installation, validation, QC/QA, and staff oversight – Published researcher; peer-reviewed scientific publications

Dallas, Texas

Information Technology, Risk Management - ERP Implementation Failure, Banner ERP, IT governance, vendor disputes, SaaS, failed implementation, Ellucian, IT projects, change management, contracts, ERP service recovery, data migration, higher education ERP, cloud migration, software disputes, IT standard of care, system integration, Oracle, IT integration, project recovery

Bernadette Gratton is a technology executive and expert witness with deep, hands-on expertise in ERP implementation lifecycle management, IT project governance, and implementation failure analysis. With a career spanning enterprise technology environments across Higher Education, healthcare, and enterprise SaaS — from on-premises deployments through modern cloud environments — she brings a practitioner's perspective that is both historically grounded and current, with command of what successful implementations look like and precisely where and why they fail. Her expert witness work focuses on ERP and IT implementation failures, including vendor misrepresentation, scope mismanagement, data migration errors, inadequate change management, breach of contract, and failure to meet industry-standard project governance requirements. Expert Witness Experience Ms. Gratton has served as a technical expert witness in Higher Education ERP litigation, providing analysis on implementation failur...