Mystery Shopping Expert Witnesses

Mystery shopping expert witnesses and consultants listed here may be able to form expert opinions, draft expert witness reports, provide expert witness testimony at deposition and/or trial as or serve as consulting (non-testifying) experts on mystery shopping. The mystery shopping expert witness listings on this page are typically from fields/areas of expertise such as: Business Operations and Oil and Gas.

Russ Ritenour

Ritwell Consulting, LLC

Ponte Vedra, Florida
Oil and Gas, Business Operations - Convenience Stores, Retail, Franchising, Mystery Shopping, Retail Gas/Motor Fuel Operations, Customer Service, Contracting, Merchandising, Category Management, Operations Management, Food Safety, Age-restricted
Mr. Ritenour is a veteran of Convenience Store and Retail Petroleum Industry since 1973. Additionally, he is a testifying witness with experience drafting expert reports, research and providing testimony for c-store, franchise and retail petroleum motor fuel litigation. Russ’ knowledge and over forty years of experience effectively managing cross-functional domestic and global teams, programs, and processes at large corporations in both the retail petroleum and convenience retailing industry allow him to create expert reports and work with a litigation team. Russ’ expert experience, comprehensive knowledge and highly diversified career in the convenience store and retail petroleum industry includes corporate operations, management and leadership roles at many levels within the industries. His expertise includes, corporate operational management, franchising and franchise management, category management, food safety, customer and consumer experience management, mystery shopping, sur...